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Client Care Manager, Counseling and Testing Center (1993)
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89541332

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Idaho Division of Human Resources

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  Job posted:   Sat May 12, 2018
  Distance to work:   ? miles
  4 Views, 0 Applications  
Client Care Manager, Counseling and Testing Center (1993)
**SPECIAL NOTIFICATION: ** This position is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission.
Posting Number: req637
9 Month Full-Time
Non-classified Staff
Student Services
Pocatello - Main
* * *
*Primary Purpose*This position will expand the case management; clinical, and prevention services provided by our Center; and demonstrate a commitment to promoting and enhancing inclusiveness and diversity. The Care Manager will provide a range of clinical, outreach, consultative, and programming services.
*Key Responsibilities*
* Provide crisis intervention and triage to high acuity clients who are requesting urgent mental health services at UCTS.
* Assist in continuity of care for students evaluated and/or admitted to emergency facilities and/or regional psychiatric hospitals. Facilitate scheduling of clients discharged from hospitals, when appropriate.
* Collaborate/consult with ISU offices, committees, and staff as needed, e.g. Students of Concern committee, Disability Services, Housing, Student Affairs staff, and other campus resources.
* Assist students in the off-campus treatment referral process with guidance on issues such as insurance, transportation, selecting a therapist, and knowing what to expect from initial meetings. Advocate for students as appropriate in helping them access services. Assist in analyzing student insurance benefits, financial resources, and support systems as related to their ability to access community resources.
* Coordinate with community providers and agencies to expand and maintain referral networks and relationships. Assist in improving internal and external referral processes. Maintain an existing database of referral resources and services in the local community, including low cost providers. Assist in on-campus referral processes as needed and maintain strong relationships with on-campus partners, particularly with the Division of Student Affairs.
* Assist in tracking students referred to the community and communicate with them as needed.
* Manage administrative tasks associated with ISU's suicide prevention and postvention efforts.
* Active engagement in our prevention efforts including organizing and conducting prevention presentations.
* Provision of mental health services in individual, couple, and group formats.
* Follow-up on selected appointment no-shows/cancelations. Follow-up on crises and assist in the management of departmental responses.
* Facilitate potential drop-in sessions at the University Health Center.
*Minimum Qualifications*
* Master's degree in social work or related field. Eligibility for licensure as a clinical social worker (LCSW) in the State of Idaho or related field (e.g. counseling) within two years of start of employment.
* Strong clinical skills with adults
* Clinical case management experience
* Strong organizational skills
* Ability to relate collegially and collaboratively with others
* Demonstrated interest, skills, and experience in providing culturally competent clinical services to a diverse (ethnicity, sexual orientation, gender, religion, etc.) client population
* Strong oral and written communication skills
*Preferred Qualifications*
* Experience in a college or university counseling center or equivalent experience on a university campus.
* Experience in managing or presenting on mental health topics to diverse audiences.
* Experience in providing crisis triage services.
* Experience in provision of individual, couple, and group treatment.
Apply online at
Please submit the following documents with your application:
Cover letter, resume/CV, and a list of three (3) professional references with contact information.
Priority consideration will be given to applications received by June 7, 2018. However, the position will remain open until filled. Salary will be commensurate with education and experience. Includes a competitive benefits package. Offers of employment may be conditional pending successful completion of a background investigation.
**Idaho State University's Jeanne Clery report, federally required reporting, provides crime, arrest and fire statistics for the previous three years that occurred on campus, in certain off-campus buildings owned or controlled by Idaho State University; and on public property within, or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as policies about alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, personal practices, disciplinary procedures, fire safety and other matters. This report can be accessed on the following website: ISU Clery Report **
*Open for Recruitment:* May 9, 2018 - June 7, 2018
*Announcement #:* NONCLS030162
*Location(s):* Pocatello
*Salary Range:* DOE -Plus Competitive Benefits!

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